Privacy Policy

RentNow.vn is committed to protecting your personal information and privacy. This Privacy Policy describes how we collect, use, store, and safeguard your information when you use our services.

1. Purpose of Data Collection

We collect your personal information for the following purposes:

• Providing, maintaining, and improving the services on RentNow.vn.
• Supporting users throughout the property search, listing, and transaction process.
• Contacting you with service updates, policy changes, or promotional offers.
• Resolving complaints and disputes that arise during service use.
• Preventing fraud, account abuse, and impersonation.

2. Scope of Data Collection

The information we collect includes:

• Information you provide: Full name, phone number, email address, login password, and contact address.
• Property information: Photos, videos, address, price, and other details related to properties you list.
• Automatically collected information: IP address, browser type, language, access times, and pages viewed on the website via cookies and similar tracking technologies.

3. Data Retention

User personal data is retained until a deletion request is received or the user deletes it themselves via their account. In all cases, members' personal information is kept secure on RentNow.vn servers.

4. Who May Access Your Information

We do not sell, trade, or share your personal information with third parties for commercial purposes. Your information is shared only in the following circumstances:

• Between landlords and tenants: The lister's contact details (name, phone number) are displayed publicly so prospective tenants can reach them.
• Competent state authorities: When lawfully requested by authorities in accordance with applicable regulations.
• Service providers: Third parties providing services to us (such as hosting and analytics) under strict confidentiality agreements.

5. Your Rights Over Personal Data

You have the following rights regarding your personal information:

• The right to access, view, and edit your personal information via the account management page.
• The right to request deletion of your account and personal data from the RentNow.vn system.
• The right to opt out of marketing and promotional emails by clicking the "Unsubscribe" link in any such email.

6. Security Commitment

RentNow.vn applies appropriate technical and security measures to prevent unauthorised access, use, or disclosure of your personal information. However, no data transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Last updated: June 2026